978bd Privacy Policy

What types of information do we collect?

978bd collects various types of personal and non-personal information. The categories of information are outlined below:

• Identity information: Full name, date of birth, national ID number or passport number (for verification purposes).
• Contact information: Email address and mobile number.
• Financial information: bKash, Nagad, Rocket, or bank account numbers, transaction history and amounts.
• Technical information: IP address, browser type, device information, cookies, and log files.
• Usage information: Which games were played, how long sessions lasted, and the amounts and types of bets or transactions.
• Communication records: The content of live chat or email communications with our support team.

How we collect information

We collect information in the following ways:

• Directly provided information: Information you provide yourself during registration forms, account verification processes, and deposit or withdrawal requests.
• Automatic collection: Technical information is collected automatically through cookies, pixel tags, and similar technologies when you visit the website.
• From third parties: We may receive necessary information from payment processors or identity verification service providers.

When and with whom may information be shared?

978bd does not share your personal information with third parties under normal circumstances. However, information may be disclosed on a limited basis in the following specific cases:

• Payment processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, or banking partners. These organizations follow strict confidentiality rules.
• Identity verification services: With identity verification partner organizations under Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.
• Legal obligations: In response to court orders, judicial directives, or lawful requests from government authorities.
• Security purposes: When assistance is needed in investigating fraud or cybercrime.
• Technology service providers: Technology providers that assist in operating our platform have access to limited information under strict contractual agreements.

In all of the above cases, information is shared only for the specific purpose and to the minimum extent necessary. All of our partner organizations are bound by confidentiality agreements.

How do we keep your information secure?

978bd follows industry-standard security measures to protect your personal information. The key components of our security framework are:

• SSL encryption: All data transmissions are encrypted via SSL/TLS technology, which means third parties cannot read the data during transfer.
• Access control: Access to your information is restricted to authorized personnel only and is managed according to role.
• Database protection: Databases storing personal information are encrypted and secured behind firewalls.
• Password hashing: Your password is never stored directly; strong cryptographic hashing methods are used.
• Regular security audits: Our systems undergo regular security testing.
• Two-factor authentication: The option to keep an additional security layer active for account login is provided.

While we are committed to ensuring the highest level of security, data transmission over the internet is not entirely risk-free. If you suspect a security breach, please contact our support team immediately.

Your rights regarding privacy

You have the following rights regarding your personal information:

• Right to access: If you would like to know what information we have collected about you, please contact our support.
• Right to rectification: If there is any inaccuracy in your information, you may request a correction.
• Right to erasure: You may request deletion of information that falls outside legal obligations. However, this may be limited in the case of active accounts.
• Right to object to processing: You have the right to object to the processing of your information for specific purposes.
• Right to data portability: You may request your information held by us in a structured and machine-readable format.
• Withdrawal of consent: You have the right to withdraw your consent at any time for any processing carried out on the basis of consent.

To exercise any of the above rights, please contact our 24/7 live chat support or send a request by email. We will respond to your request within a reasonable time.

Privacy of minors

978bd provides services only to those aged 21 and above. We do not knowingly collect or process personal information of minors. Age verification is mandatory at the time of registration.

If a parent or guardian suspects that a minor's information is in our system, please contact us immediately. We will delete such information without delay.

Changes to the privacy policy

978bd reserves the right to amend this privacy policy at any time. If significant changes are made, we will notify you by any of the following methods:

• A notification will be sent to your registered email address.
• A notice will be displayed on screen when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after the updated policy is published will be considered your consent to the changes.